Saturday, December 6, 2014

Role Play & the Telephone

If you don't have a couple of old telephones in your classroom, I suggest you pick yourself up some at a nearby garage sale. Years ago, when the district updated our phone system I asked to keep a couple of the old phones they were tossing to use with my kids. I use them multiple times during the year and they are a great teaching tool.

Here's how I use them:

1. Calling 911 - This is one of my favorite role play exercises. One kid is the victim, and the other is the phone caller. I am the 911 operator. The students have to push 9-1-1, tell me what's going, answer my questions, and depending on their level, their address and such. Even the lowest kids can learn to say "mom sick". The kids LOVE doing this! Everyone wants their turn being the victim and most don't even want suggestions on their injury. They are such good actors and actresses!

2. Calling in sick - I make my higher kids call themselves in sick when they are not going to come to school. I have cleared this with parents, and I do send a quick text to mom or dad on a couple of them. It's a great life skill for them to learn. Someday, if they get a job, they will need to know how to call in if they are not going to make it that day. We practice on the phones how to give a brief explanation. "Hi, this is Bob, I will not be coming in today because I am sick". I inform them that nobody wants to hear about liquids that may be coming out of them and to keep it short and to the point. The person answering the phone, has work to do.

3. Making appointments - We practice this a few times a year. Again, they call me and I try to set them up an appointment that they need. It goes something like this:

me: Good morning, Dr. Smiths office
them: Hi, I need to make an appointment
me: What do you need to be seen for (or I transfer them)

You get the gist. We take turns, so everyone is getting to hear the others and after each one we talk about what they did right and what they could do differently.

4. Taking messages - This is an important skill for them to learn. I have fake message pads and even send them home and encourage the parents to allow them to practice. I let the kids pretend call each other and leave messages for someone who is not there.

5. Last but not least, we practice basic phone etiquette. How to answer, how to be polite, how to tell them to hold while you get someone (immediately), how to tell them someone is not home, and especially how not to take over the conversation when the call was not for you, which is really hard for a few of my kids.
These are all important skills for our kids to learn on their road to independence. I have worksheets that we do prior to the role play so they get a double dose of the skill. If you are not doing this already, I highly suggest you give it a try. These are some of my favorite classes I teach!

Enjoy your weekend!

26 comments:

  1. Yes - I'd also like info about this please! I couldn't find the sheet in your TPT store.

    ReplyDelete
  2. This comment has been removed by the author.

    ReplyDelete
  3. Hi I was wondering if I could get this info? kecagle1s@semo.edu

    ReplyDelete
  4. I would like this link please, cjoseph@norwood.k12.ma.us
    Thank you!

    ReplyDelete
  5. Hello! I would like this link please my email is marieaciampa@gmail.com
    Thank you!

    ReplyDelete
  6. This looks like a great activity and so useful could you please send me the link for the activity pages. krisaharrell@live.com Thanks :)

    ReplyDelete
  7. Thanks you very much for sharing these links. Will definitely check this out.. free 0800 numbers

    ReplyDelete
  8. This looks amazing! I would love it if you could share the link, please. Thank you! phackett1@mercymavericks.edu

    ReplyDelete
  9. Could I have the link to these pages please? Thanks! I love you stuff. amandasmith@foresthills.edu

    ReplyDelete
  10. Could I also get the link to the worksheets? Looks great! Love the blog :) stephaniecarrslp@yahoo.com

    ReplyDelete
  11. Dear Karen, I have just found you! I am crazy about your blog and all the materials you have created. How could I get a copy of this? My students would love it for sure. My e-mail is estheralbaladejovera@gmail.com
    Thanks in advance

    ReplyDelete
  12. Hi Karen! This looks perfect for a group I am running tomorrow. Is it possible to forward me the worksheets? Thanks! Bronnyharrison@hotmail.com

    ReplyDelete
  13. This looks perfect for a group I am running. Could you email these? sallie.petersen@ccsdut.org Thank you so much!

    ReplyDelete
  14. Hi my name is RJ and I am Life Skills Teacher in NJ! Can you please email me these? My email is ron.laxamana@belleville.k12.nj.us

    ReplyDelete
  15. Could you please email these to me as well? Thank you! meaganlawson@wsdr4.org

    ReplyDelete
  16. Hi, am I able to have a copy of your worksheets? Thanks Anna jbconcepts@gmail.com

    ReplyDelete
  17. Hello! Am I able to get a copy of the worksheets? I would love them! mroedner@sjboces.org

    ReplyDelete
  18. Hello! These are great and perfect for our current programming. How can I get a copy of these? Alisha

    ReplyDelete
  19. Hi,
    Love your resources! Could you please send me the link to these?
    Thanks so much!

    ReplyDelete
  20. Hello! This is great for my self contained classs, how can i access the doc??

    ReplyDelete
  21. I love this. Where can I find this?

    ReplyDelete